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Testimonials 4.2/5 based on 213 reviews

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ADAM RANDLES

"No booking took place Currently querying for refund"

DAVID HIGGINS

"Pick up wasn’t from airport drop off was and was to drop off point"

DARYLL LUXFORD

"Clean, comfortable car, courteous carefull driver"

CHRISTINE GLOVER

"Why don't you tell me why the driver was so late and you quadrupled the local rate for the journey. As I had already paid in advance for all four trips booked and it was impossible to contact you either by phone or online there was nothing I could do. I was late for work both days. I am a trainer and it was work for the NHS. You ought to be ashamed of yourselves"

CHRISTINE GLOVER

BART DELGADO

"The service was good "

BART DELGADO

"The service was good "

RONALD ROBB

"Trip was to airport"

KAREN CLINTON

"Great service. "

LISA KAVANAGH-TAYLOR

"Very polite and friendly driver. Communicated well upon collection and pick up for return. Only downside was the cost per person for a return trip was quite a lot compared to a smaller vehicle."

DAVID TATE

"Instructions provided on where to meet were good. No issues. Worked perfectly."

KARL-HANS KÃ¶NIG

"Was Vito"

ROB MURPHY

"Very efficient service. Driver was very friendly and helpful."

LINDSAY GIBSON

"Great thank you!"

PHOEBE STRETTLE

"Great journey"

LUCY INNES

"All worked perfectly, thank you "

DAVID MAUGHAN

"Punctual & courteous. What more could you want? "

ANDREW BENTLEY

"Helpful a a nod efficient"

ANDREA TUCKER

"i have sent you an email with my complaint which you have not replied to The driver only called us at the pick up time to ask where we were so we had to walk out of the terminal to find him and he gave us the wrong directions. then his door was broken which took over 1/2 and hour to sort out . We only left the airport over 1/2 and hour after pick up time. The journey to Sussex - 25 miles was with a window WIDE OPEN as the seat belt had to keep the door closed and therefore the driver was not wearing it. Everything illegal. On arrival in Sussex the driver wanted payment at which point i lost all respect for your company. We had already paid in good faith via the on-line booking system. Disgusting service and yes i would like a response. "

OLIVER JACOBS

"all good"

MIKE STEEL

"Swift, efficient and all done with a smile."

STEFANIE EVTIMOVA

"My journey was to a terminal, not from. "

ROWAN HERMES

"Great experience, however the £5 Gatwick parking charge should be included in the initial quote. "

MICHAEL SOMORJAY

"all good"

JAMES SMITH

"Really helpful company, had a mix up with the web booking, so called and they sorted the booking quickly. Friendly helpful driver, highly recommended "

TAL KLEIMAN

"Really nice service. "

OLIVER TODD

"All round great service"

CHRISSIE AGIUS

"Rather grumpy driver did not offer to assist with luggage"

VICTORIA MINNS

"Apparently there was lots of traffic - I was waiting at least 30-40 minutes for him to arrive."

PAUL YATES

"Driver arrived on time and kept me updated via phone as to where he would meet me. Extremely helpful. All round good service and would recommend."

TARA WILDING

"Driver was really lovely."

KIM JACKSON

"Taxi company took money even though journey never took place. Out of pocket by 83.50£. Horrific customer service 0/10. "

KIM JACKSON

"Taxi company took money even though journey never took place. Out of pocket by 83.50£. Horrific customer service 0/10. "

DAVID GRESHAM

"We'd passed updated times and terminal details to the support line when our flight was changed. These changes weren't passed on to the driver who only found out when he texted us. Driver was very good. Car was comfortable and clean."

RICHARD MOTH

"No call was made, informing me that the driver was late. Since I was going to the Airport, after ten minutes waiting, I got in my own car and left. The driver then telephoned me when he arrived - 20 minutes after he was due. This level of service is deplorable and I look forward to receiving and apology and refund from the company. "

IAN WICKENDEN

"Everything was great apart from the eye-watering price for the journey. I'll be getting the train back instead."

FRANCESC MINOVES

"The car could fit the 5 passengers but was not even close to a Mercedes’ Vito. Such model should be indicated if the car sent is so different. "

ROBERT ALLUM

"I received excellent service that I couldn't faulty both to and from Heathrow."

MAT WINSER

"Great experience "

MAYAN BAGDE

"Good"

BRIONY GREENLAND

"Late picking us up. "

LAURA MURRAY

"A great service! Easy to book, on time. Lovely clean, cool car and very polite driver. I arrived at Heathrow stress free and very happy that I didn’t have to take three trains. (Left my tip with driver already, as a thank you for his brilliant customer service)"

DANIEL STEPHENS

"Perfect on time and friendly! "

PAUL HYKIN

"Nothing wrong - agreed to meet outside"

LINDSEY BOWDERY

"Our flight was delayed therefore we were met outside but with good communication. We gave the driver a tip at the time"

TIM COULSON

"Excellent service no issues"

AUGUSTO MANCO

"Evrithing perfekt!"

ALAN MATTHEWS

"Already prepaid online and driver still queried if I had paid,was not impressed."

JANET OWEN

"Bash was pleasant and drove really carefully"

NATASHA

"We were early so came out to the pick up area, no problems!"

NICOLA NORTON

"The driver arrived on time, no hold-ups on the journey and he dropped me off at departures at Gatwick airport as arranged. Very good service."

NICOLA NORTON

"I arrived in the arrivals hall at Gatwick at 10.30am, 30 minutes before pickup time. I waited until 11.30 then rang the taxi office who said my driver would contact me and he did, but there seemed to be confusion as to the pickup point and he gave me his registration no and make of car and told me to go out of the terminal building and walk to the Premier Inn which was a few minutes walk away and flag his car down as he came along. I found out later that he had been trying to contact me on WhatsApp to give me these instructions, but I had no WiFi to receive it. If he had rung or texted me in the normal way, there would have been no problem. Fortunately I was not laden with heavy luggage, nor was I expected at my destination at a specific time. The journey itself was very quick, just the wait and greet not as specified."

JOSIE DOREY

"We booked a transfer for 8.25am. The transfer was time sensitive because we needed to get to gatwick for an onward flight. We called the driver at 8.45am to find out where he was and he said he was about 20 minutes away, so would have been at least 40 minutes late. I told the driver that this was not acceptable and we could not wait that long as we would miss our onward flight. We therefore had to run to get a taxi, which I told the driver we would be doing. I therefore expect a full refund."

JOSIE DOREY

CHRISTIAN OSTER

"I would like a VAT invoice"

KASPAR VARMUZA

"Great driver and great service"

GILL NAYLOR

"Good communication on arrival, comfortable Drive, pleasant, friendly , helpful, professional driver"

ANGELA BARBEY

"I emailed to change the time to an hr earlier as per advice from Gatwick. I received a confirmation from taxi code that this had been passed on to the taxi company. You didn't! Panic at 3am to get a taxi sorted ... no answer from number provided. Have emailed about this ... no response! As such do not want return journey and need immediate refund"

PHILIP MICHAEL MUNDAY

"Great service "

JUSTIN YORKE

"Driver was very good - a bit late but not his fault "

KATE BUTTERWORTH

"What a great service this is! Easy to book and confirmed very quickly. The driver drove carefully & considerately & got me there in good time. Thank you. "

SARA IMPERIALI

"Driver was on time and trip went well."

LUKE BRICE

"Met us elsewhere and took us to the airport"

ANNABELLE ZAMMIT PACE

"This was the first time since using your services (and I’ve used them several times over the past year) that the driver called me at the time of pick up 11.30 to tell me to walk over to express pick up at Gatwick which is outside the terminal rather than collecting me from the arrivals lounge. Driver was later - I was eventually picked up by a different driver at 11.50. "

HENRY WHITE

"Na "

NEIL NEWMAN

"Tried to call to change pick up time nobody answered. Charged me extra for Gatwick drop off. Never using this service again. "

BRETT COLMAN

"Driver & timekeeping excellent bht taxi was basically a van? Incredibly noisy with what i assume were additional seats rattling in the boot (which is open) and pretty much no suspension so half deaf and fillings loose on arrival! A good service ruined by a terrible car (van)"

YYE

"Everything good as above star ratings"

WARREN L CROSSLEY

"Excellent service and arrived early brilliant"

JOHN LAVERY

"He was a bit late"

HEATHER PIERCE

"Platinum taxis were excellent. I was able to change the time over the phone with them. They were a few minutes early , which suited me , as I always worry about being late. The taxi driver was really pleasant and the journey was quick. I would recommend platinum taxis. "

BRIAN PURNELL

"Got text to say he was waiting outside our court and he delivered us to the airport well on time"

JAMES BOULDING

"Warm, friendly welcome. Prompt service and a safe, considerate driver. I would gladly use the service again."

JOSEPHINE MCEWEN

"Excellent service "

MILAD FARSHAD

"Very satisfied "

DEREK EVANS

"Great trip, thanks."

JOANNA HILL

"Very friendly and safe "

VALERIE BALL

"We had a16 hour flight delay. We spoke to your company to confirm our new departure time but sadly there was no driver waiting for us. We rang you and told to wait outside the Premier Inn. Waited about 10 mins. We gave the driver a £5 tip."

LORENA IRALDI

"Taxi was very punctual, polite. Very good service!"

ALEXANDER KRUFT

"Very friendly and well on time. Very safe driving."

DAVID YOUNG

"A"

JOHN FARMER

"Please see my separate email"

JULIE PAYTON

"I wasn't met at the airport as I only went one way so this was not applicable. "

DR S GOLD

"You put yourselves out to adjust to my pick up time twice when I requested. It was the weekend when there were petrol shortages, and you were having to cancel bookings. You could have cancelled mine because it was a long journey. But you honoured it. I would have been stranded without you. My driver was helpful, friendly and the journey was very smooth. I have already tipped him! Thank you for your excellent service. "

ALICE NOLAN

"Great"

GARY JONES

"Driver arrived 15 minutes late. No apologies or explanation. "

ANNE DALY

"Thanks "

GREIG HILLS

"Driver was quiet, which is fine with me. Driver got us from A to B with no issues, unlike the Uber driver the day prior who didn’t seem to know where to go."

MATIAS ANDERSEN

"Overall good service"

EMIL MLADENOV

"Excellent service "

KOREN THOMPSON

"On time, smooth ride. No issues. Thanks"

MASUM KHWAJA

"Easy to book- quick confirmation - arrived on time - really good thank you. "

CINDY GRAY

"Really good and prompt"

GIULIA SPADA

"Nice and polite driver. Good large clean car. All positive. Thank you "

ISABELLA LAMBUSTA

"The driver was in time, everything was fine."

SAMMY MACMILLAN

"Great driver!"

ELLA DE CSILLERY

"Great"

NICOLAS PEROT

"Meet & greet didn’t happen. My wife Had to meet in an empty parking lot of a hotel alone at 10:30 pm I ordered this service to avoid this very situation. Turned into essentially an uber ride, but double the price…"

NICOLAS PEROT

ANEEQA SHAIKH

"Excellent communication with us and very flexible about timings - thank you!"

MADELEINE BLEJEAN

"No"

BEN WATSON

"Our pick up driver was around 10 or so mins late but other than that, everything went ok and our return driver was early. Live tracking was very useful. Would use again"

HELEN LAWRENCE

"Very good service. Would have been nicer to know more than a day in advance that the journey was confirmed "

KEVIN WALKER

"Excellent service, met all our expectations including a difficult pick up at a very busy event."

BERYL MOXHAM

"Really impressed with the service. We were in a remote place and the driver phoned ahead to check where we were. Also helped my elderly mother to get out of the car at her house. Could not ask for more from a taxi service!"

KIRSTI PICKERING

"Taxi fare was overpriced Price I paid did not include the £5entry to the airport fee Taxi did not turn up when expected When I chased it came quickly The next day a taxi went to property and I received a message that the taxi was outside It was the written Ng day. We had left All in all not too impressed and taxi driver told us we'd paid way over the odds. It's all fixed. Fares. Not using this service again"

KIRSTI PICKERING

SAMANTHA MOTION

"Very bad experience. Pre-booked and prepaid for taxi days in advance. Booked for 0630 to take me to the airport, driver never appeared! Had to result in me paying out more money to get an Uber instead! Not impressed with this company! "

SAMANTHA MOTION

LAURA HUGHES

"Wonderful service."

ANNA VEREKER

"Prompt and friendly service - thanks!"

RACHEL CHUI

"The driver is very polite and helpful."

JONATHAN DAVEY

"Driver was on time , took a direct route and was very courteous and helpful."

BEN HOLLAND

"Was great"

ROGER JELLY

"Good"

CRYSTAL WILKINSON

"The taxi arrived at the wrong location, but after a call, another driver was sent who arrived quickly."

DAVID ROOKE

"It wasn’t an airport pick up; the driver arrived at my house on time. The journey was swift and the driver was helpful and courteous. "

MELISA RODRIGUEZ

"Everything ok"

CHRISTOPHER HAYDAY

"Very good journey "

GRAHAM MILLER

"Great experience "

IVOR TARRANT

"Could fault it, perfect service."

LUCY OLIVER

"No-one turned up or called me, I tried to call the office and the number on the email to get in contact and on-one answered. I had to arrange a taxi with the hotel instead. "

HELEN SMART

"Driver very helpful and friendly"

LUBICA BUGOSOVA

"Driver Late 30min, even after phone call instructions and chasing he was waiting in front of wrong house. Driver didn't use sat nav (even on my suggestion that we are driving wrong way) and took wrong way towards the airport which put me to stress of late arrival, over All i arrived 1h later to the airport than planned. Thank you but never again. "

LUBICA BUGOSOVA

MATTHEW STILWELL

"Excellent service, picked up from home, app works really well. Great stuff."

JAMES DUFFIELD

"Miscommunication on meeting place."

JAMES DUFFIELD

"Miscommunication on meeting place."

STEFANO RICCIARDI

"Driver was about 10 minutes late on pickup time. Luckily I had plenty of time to spare."

DAVID SMITH

"Good, no issues"

REBECCA WRIGHT

"Great service, decent price."

JACQUI BAKER

"It was all as booked and expected., Thanks."

PAUL BRADSHAW

"Excellent service ! Thankyou very much"

LOUISE DUTFIELD

"Our driver picked us up early for a 3am ride to the airport. He was friendly, we had an 8 seater taxi so that we had enough space for the luggage and 6 people. Will use again."

PHILLIP DAY

"Driver never appeared. Because the booking was cancelled."

CHARLOTTE GATT

"Taxi never turned up"

CHARLOTTE GATT

"Taxi never turned up"

CAROLINE CURTIS

"Friendly driver, arrived around 9 mins late which when you have a flight to catch wasnt ideal. The car was making grinding noises which was a bit concerning as a passenger. Friendly driver. "

DANIEL HARVEY

"I was waiting for confirmation that driver had been allocated but never received it. Otherwise all good"

SAMANTHA CHENEY

"I booked online for a car for 6 seats, 3 suitcases and hold bags and when the driver arrived the car wasn't big enough for people and luggage. The driver kindly arranged another car but as someone who is already petrified of flying it didn't help with anxiety when I thought we were also going to be late."

SIMON NYE

"Nothing went wrong. very good service "

REBECCA BURSTON

"We were being taken to the airport not collected"

PHILIP BRIANT

"We booked a vehicle for 6 people plus 6 cases despite we only had 3 cases. I was then told the original taxi company couldn’t provide a big enough vehicle. Was charged extra £10 for 8 seater minibus. The driver wasn’t waiting for us at the airport so after a long flight delay getting back at 3.30am we had to wait longer for taxi to arrive. "

MARK SUTTON

"I tried twice to book my cab through your site, and both times I received an error message saying that there had been a timeout. I checked my emails and there was definitely NO confirmation – so I had to assume that no booking had been made, and I could not risk no taxi to take me to the airport in the morning. I then called Platinum cars on the number provided and explained fully what had happened, made the booking verbally and specifically asked them to check if there was a 2nd booking in my name, just in case it HAD gone through, without me knowing. The next day, a cab arrived at precisely the correct time, and I boarded (it was not from Platinum Cars although I did not know that at the time). Five minutes later, I got a call from a 2nd cab, (also not from Platinum Cars) that had arrived (late) at the same address, and I then proceeded to get a scolding from the driver for booking two cabs. I DID NOT BOOK TWO CABS! I then asked my driver if he knew what had happened, and he said HIS company had been called by another cab company asking if they could take the job. He did not know who that 2nd company was. WHAT A MESS! – and none of it my fault!! I also dont know where that norwegian contact number has come from.? Perhaps auto generated by my PC?"

KERRI SIMMONS

"Fantastic service. Driver was in constant contact as our plane was late and was polite and courteous."

ANGELA ANFIELD

"Very polite, good transfer."

MARIANNE GUTIERREZ

"Because I was early at my pick-up point, my driver was able to get to me earlier than originally arranged. He couldn’t have been more helpful as I had three suitcases with me. I highly rate this company! "

PHILIP BARKER

"Service was excellent. Driver was most helpful and was on time. Even though our flight was delayed, we were able to discuss how best to proceed. Will use again for our next trip."

AMIE BOYD

"Excellent service will use again. "

DENISA PETRILáKOVá

"overall good services. "

CHRISTINE BORNES

"Friendly driver"

CHRISTINE BORNES

"Friendly driver"

JOSHUA KEMP

"Nothing"

HARALD SLEIRE

"Not happy"

PAULA RIOME

"Very impressed with ease of booking and service will be using again."

LEON PRETORIUS

"Great service, ontime and very professional. Thank you!"

KIM MAY

"Nothing - all good. Thank you!"

LISA JARMAN

"We were told to call when we landed and in the arrivals hall . This was at 00:40 and no reply, called again and got a reply. Was told hw would be there in 20 minutes. We had to meet outside the ramp in the North Terminal - we then waited outside in the cold with a baby and two small children . Called at 1:05am with no answer at 1.07 called again and asked where he was, he said will be there in 5 minutes at 1:16 called no answer He arrived at 1:20 - He apologised saying that the slip road was closed due to roadworks, but he should have known that earlier. We expecting a meet and greet because of the young children"

STEPHEN OBRIEN

"Very efficient service, helpful driver who contacted us as we landed and very pleased with the vehicle."

ALBERT MULVANNY

"We arrived early and called to be picked up early - we were very pleased that this was possible. Thanks for a great service"

ROB LESTER

"Driver punctual and very courteous. Thank you."

JOHN BREHAUT

"AN EFFICIENT AND PROFESSIONAL SERVICE - THANK YOU, I WILL USE IT AGAIN FOR CERTAIN."

EMILIE ASPELING

"The only problem was that the taxi arrived further down the street rather than outside the house so there was a slight confusion as to whether he had arrived. Otherwise great and on time"

SLAWOMIR KALUCKI

"Driver meet Us at home location as we were going to the Airport, helped with baggage at both ends, stopped close to trolleys, he was polite and professional, cant say any bad word about my experience, "

ANTHONY PUDNEY

"On collection from home - driver was over 40mins late - I made my flight with 2 minutes to spare - they were closing the door to the aircraft and I had to run through the terminal to catch the flight. I tried calling to enquire where the driver was, but the phone cut off after being hold for a minute and a half. On collection from the Airport the driver was again late collecting me - there was no meet and greet and I had to wait at the collection point. I'm not fussed about the vehicle that collects me as long as it arrives on time. "

CATHERINE JONES

"The driver went above and beyond the call of duty to ensure he got my wife whose phone was not working. second time she has used this firm and both times received first class service. Highly recommend this firm."

LAURA

"Very good "

STEPHEN EASLEY

"The car was a very dated Peugeot partner (>135k on the clock), that was in very poor condition, the warning light was on permanently, and there was a high pitch whistling sound when gears were changed. This spoilt what was meant to be a really special Christmas treat. Also, your confirmation told me that the company I would be using was 'Platinum Cars', where in fact it was 'Crawley Taxis', but the driver gave me a card with 'City Taxis Gatwick'. I expect a refund of at least 50% of what was paid, as you are guilty of a serious case of misleading advertising and failing to deliver the advertised service, as defined by the Consumer Protection Act, and Supply of Services Act."

DARIO GREENE

"A good service thanks."

ANNETTE HIGHGATE

"Arrived 3 mins late but was very good, helped with my luggage and very polite"

PETER WALLACE SMAIL

"Over 15 minutes late... had to chase, different car came than requested... and value for money was disgraceful £20 for distance actually travelled what a joke!"

ROBERT GEARING

"This was a bad service. The taxi was booked for 5.45am and showed up at 6.15am. As we were going to Gatwick Airport for a flight, this added unnecessary stress to the day and could have resulted in us missing our flight. We would not use Platinum cars again. "

PETER LAKE

"Unfortunately the driver was half an hour late"

JON SHERLOCK

"Driver never turned up. Totally ruined the start of our holiday"

JAROSLAV PETRUSKA

"Proper service. Well done Many thanks "

PHIL ALDRIDGE

"There was no meet and greet as we were collected from a private property. "

ALEX MORGAN

"Very helpful, quick service, able to adjust to times that suited me. Would definitely book again."

MICHAEL WARREN

"All good except turned up ten minutes late"

MARY WELLS

"Lovely driver, helped with bags both loading and unloading. Many thanks Mary Wells"

HOWARD PRIEST

"The taxi was 10 minutes late arriving which was bad as we had a flight to catch. The driver showed no care when handling our luggage."

KATE LEYSHON

"I had booked taxi online and payment taken and confirmed via email. I waited for taxi to arrive and it did not. I rang to enquire and was told.my booking didnt exist. I was angry and asked to be taken home as was on my own in Crawley industrial estate with no money and a lone female who has booked a taxi through their website and they hung up. I waited in the rain whilst trying to reconnect with company and no one answered. I was then really upset and scared and finally 40mins later I received a call to say a taxi was being Sent. The driver was lovely, saw I had been crying and was soaking and asked if I was ok and drove me home. I am at a loss how this happened and the way i was initially treated. I am glad I finally got home safe as I was genuinely worried for my safety. Not a nice experience at all."

MICHAEL ORILEY

"Excellent service from Bash, met a 1st time foreign visitor at LHR and ensured he got safely into his hotel. Kept in contact with us at everystep of the way and showed genuine care to ensure that everything went well. Definitely very reliable for corporate/business customers and having such a dependable service means we dont have to worry about collecting visitors from the airports. Excellent communication and service. "

NORMAN MCQUITTY

"I was told in my booking this was meet and greet at airport arrivals at 1.30. No-one there and at 1.35 I got a phone call from the driver saying I had to come to drop off point. I said that this was supposed to be meet and greet at arrivals but he was adamant that this was not so and he was at drop off point. Not being conversant with the airport it was 1.50 before I located him. We was going to a funeral and fortunately we made it on time. Do I get a refund as I did not get what I paid for. My booking definitely said £34 -this includes meet and greet?"

DOUGLAS WALDRON

"Good taxi experience and helped with loading the luggage onto the taxi"

KEVIN CASEY

"On time very polite driver great start to holiday"

SARAH HAWKES

"Excellent service, prompt and friendly driver. Would not hesitate to use again"

MARCUS BROWN

"What's to say, 10 minute to Gatwick from my house. Driver was on time and courteous."

JOHN YARLETT

"We booked for return trips to and from Gatwick for the start and he end of a 2-week holiday to Cyprus. As we would be arriving back at 4am, we thought it would be a good idea to have a pre-booked taxi to get us home. By sheer good fortune, I was prompted to contact the taxi while we were waiting for our return flight and I was left with the firm impression that we had been completely forgotten about. After a bit of a faff, we did get a text from the taxi firm with the contact details for the driver before we had departed from Cyprus. Once we had landed at Gatwick and got to the meeting point, we were kept waiting for a little bit - not a huge amount of time but long enough for me to feel that we would've got home quicker if I had just gone to the taxi firm at Gatwick arrivals. So, my bottom line is that both drivers were absolutely fine, and I have no complaint about the taxis which were clean and comfortable. I wasn't happy about the return trip and I would think twice before booking one in the future."

MICHELLE THORNTON

"Very good service, its easy to set up and paid in advance so no need to worry on the day about payment. Our driver Bash was on time and even waited up when we was 2 hours delayed and didn't get in until 3am "

BRAD DUFFELL-CANHAM

"Razmy, our driver, was friendly and helpful. No collection from the airport arrivals hall like some services, but we found each other at the passenger drop-off zone."

IAN HEWITT

"A good service, thank you."

SALLY PALMER

"Journey to the airport was very good - driver was there on the dot and helped us with luggage. However on the way back it wasn't clear where the pick-up point was and the driver was about 15 mins late, although again he was very helpful with the luggage etc."

MARK THOMPSON

"Easy and reliable"

JOLANDA ADAMS

"Would definitely use agsin5"

JACK BUTCHER

"He was like one minute late but otherwise a great dude"

KATHY MCCARRON

"The driver arrived on time and was friendly."

SOPHIE HIBBERD

"Fab service, friendly driver would definitely use again :-)"

DICK KUYPERS

"On time, clean roomy car, friendly chap."

SAMANTHA VELLA CASSIA

"Excellent service!"

FRANCESCA WOODMAN

"Taxi was waiting before time stipulated. Very easy to book. Very good service."

GRAHAM SALMON

"As above 🙂 On time and nice driver."

PAL RAMANATHAN

"Excellent service!"

JUAN CARLOS OTERO NAVAS

"A disaster. Problems always. "

SARAH HARAM

"So pleased with this service. Easy to book on line & I paid in advance so didn't need to worry on the day. It was for a taxi after a wedding party so late at night & the driver was on time & friendly. I would definitely use again. Very reliable service & I had the confirmation on an email so knew the booking was secure."

SAMANTHA COLLINS

"Would use again"

PAUL LUFF

"Excellent service, I will use them again "

LUCY

"Excellent Service"

FIONA BAILY

"I would like to pass my sincere thanks to the driver who collected us from Reigate heath Golf Club last night. i dropped an opened envelope containing my Christmas cash bonus from my boss on the way home. He searched the cab, found it, contacted me and arranged it's return for which I am extremely grateful. When I offered him a small cash thank you for his time, help and honesty he refused it. Thank you fantastic service will recommend to my friends and colleagues."

GILL ATKIN

"Great service and really easy to book on line"

NARELLE BENTLEY

"Pleasant driver courteous. Helpful and on time. "

JENNIFER BILLETT

"Fantastic experience, Very friendly and helpful driver. Perfect all round - thank you"

IAN HAY

"Called to apologise for late pick up"

ADAM RANDLES

"No booking took place Currently querying for refund"

DAVID HIGGINS

"Pick up wasn’t from airport drop off was and was to drop off point"

DARYLL LUXFORD

"Clean, comfortable car, courteous carefull driver"

CHRISTINE GLOVER

BART DELGADO

"The service was good "

BART DELGADO

"The service was good "

RONALD ROBB

"Trip was to airport"

KAREN CLINTON

"Great service. "

LISA KAVANAGH-TAYLOR

"Very polite and friendly driver. Communicated well upon collection and pick up for return. Only downside was the cost per person for a return trip was quite a lot compared to a smaller vehicle."

DAVID TATE

"Instructions provided on where to meet were good. No issues. Worked perfectly."

KARL-HANS KÃ¶NIG

"Was Vito"

ROB MURPHY

"Very efficient service. Driver was very friendly and helpful."

LINDSAY GIBSON

"Great thank you!"

PHOEBE STRETTLE

"Great journey"

LUCY INNES

"All worked perfectly, thank you "

DAVID MAUGHAN

"Punctual & courteous. What more could you want? "

ANDREW BENTLEY

"Helpful a a nod efficient"

ANDREA TUCKER

OLIVER JACOBS

"all good"

MIKE STEEL

"Swift, efficient and all done with a smile."

STEFANIE EVTIMOVA

"My journey was to a terminal, not from. "

ROWAN HERMES

"Great experience, however the £5 Gatwick parking charge should be included in the initial quote. "

MICHAEL SOMORJAY

"all good"

JAMES SMITH

"Really helpful company, had a mix up with the web booking, so called and they sorted the booking quickly. Friendly helpful driver, highly recommended "

TAL KLEIMAN

"Really nice service. "

OLIVER TODD

"All round great service"

CHRISSIE AGIUS

"Rather grumpy driver did not offer to assist with luggage"

VICTORIA MINNS

"Apparently there was lots of traffic - I was waiting at least 30-40 minutes for him to arrive."

PAUL YATES

"Driver arrived on time and kept me updated via phone as to where he would meet me. Extremely helpful. All round good service and would recommend."

TARA WILDING

"Driver was really lovely."

KIM JACKSON

"Taxi company took money even though journey never took place. Out of pocket by 83.50£. Horrific customer service 0/10. "

KIM JACKSON

"Taxi company took money even though journey never took place. Out of pocket by 83.50£. Horrific customer service 0/10. "

DAVID GRESHAM

RICHARD MOTH

IAN WICKENDEN

"Everything was great apart from the eye-watering price for the journey. I'll be getting the train back instead."

FRANCESC MINOVES

"The car could fit the 5 passengers but was not even close to a Mercedes’ Vito. Such model should be indicated if the car sent is so different. "

ROBERT ALLUM

"I received excellent service that I couldn't faulty both to and from Heathrow."

MAT WINSER

"Great experience "

MAYAN BAGDE

"Good"

BRIONY GREENLAND

"Late picking us up. "

LAURA MURRAY

DANIEL STEPHENS

"Perfect on time and friendly! "

PAUL HYKIN

"Nothing wrong - agreed to meet outside"

LINDSEY BOWDERY

"Our flight was delayed therefore we were met outside but with good communication. We gave the driver a tip at the time"

TIM COULSON

"Excellent service no issues"

AUGUSTO MANCO

"Evrithing perfekt!"

ALAN MATTHEWS

"Already prepaid online and driver still queried if I had paid,was not impressed."

JANET OWEN

"Bash was pleasant and drove really carefully"

NATASHA

"We were early so came out to the pick up area, no problems!"

NICOLA NORTON

"The driver arrived on time, no hold-ups on the journey and he dropped me off at departures at Gatwick airport as arranged. Very good service."

NICOLA NORTON

JOSIE DOREY

CHRISTIAN OSTER

"I would like a VAT invoice"

KASPAR VARMUZA

"Great driver and great service"

GILL NAYLOR

"Good communication on arrival, comfortable Drive, pleasant, friendly , helpful, professional driver"

ANGELA BARBEY

PHILIP MICHAEL MUNDAY

"Great service "

JUSTIN YORKE

"Driver was very good - a bit late but not his fault "

KATE BUTTERWORTH

"What a great service this is! Easy to book and confirmed very quickly. The driver drove carefully & considerately & got me there in good time. Thank you. "

SARA IMPERIALI

"Driver was on time and trip went well."

LUKE BRICE

"Met us elsewhere and took us to the airport"

ANNABELLE ZAMMIT PACE

HENRY WHITE

"Na "

NEIL NEWMAN

"Tried to call to change pick up time nobody answered. Charged me extra for Gatwick drop off. Never using this service again. "

BRETT COLMAN

YYE

"Everything good as above star ratings"

WARREN L CROSSLEY

"Excellent service and arrived early brilliant"

JOHN LAVERY

"He was a bit late"

HEATHER PIERCE

BRIAN PURNELL

"Got text to say he was waiting outside our court and he delivered us to the airport well on time"

JAMES BOULDING

"Warm, friendly welcome. Prompt service and a safe, considerate driver. I would gladly use the service again."

JOSEPHINE MCEWEN

"Excellent service "

MILAD FARSHAD

"Very satisfied "

DEREK EVANS

"Great trip, thanks."

JOANNA HILL

"Very friendly and safe "

VALERIE BALL

LORENA IRALDI

"Taxi was very punctual, polite. Very good service!"

ALEXANDER KRUFT

"Very friendly and well on time. Very safe driving."

DAVID YOUNG

"A"

JOHN FARMER

"Please see my separate email"

JULIE PAYTON

"I wasn't met at the airport as I only went one way so this was not applicable. "

DR S GOLD

ALICE NOLAN

"Great"

GARY JONES

"Driver arrived 15 minutes late. No apologies or explanation. "

ANNE DALY

"Thanks "

GREIG HILLS

"Driver was quiet, which is fine with me. Driver got us from A to B with no issues, unlike the Uber driver the day prior who didn’t seem to know where to go."

MATIAS ANDERSEN

"Overall good service"

EMIL MLADENOV

"Excellent service "

KOREN THOMPSON

"On time, smooth ride. No issues. Thanks"

MASUM KHWAJA

"Easy to book- quick confirmation - arrived on time - really good thank you. "

CINDY GRAY

"Really good and prompt"

GIULIA SPADA

"Nice and polite driver. Good large clean car. All positive. Thank you "

ISABELLA LAMBUSTA

"The driver was in time, everything was fine."

SAMMY MACMILLAN

"Great driver!"

ELLA DE CSILLERY

"Great"

NICOLAS PEROT

ANEEQA SHAIKH

"Excellent communication with us and very flexible about timings - thank you!"

MADELEINE BLEJEAN

"No"

BEN WATSON

"Our pick up driver was around 10 or so mins late but other than that, everything went ok and our return driver was early. Live tracking was very useful. Would use again"

HELEN LAWRENCE

"Very good service. Would have been nicer to know more than a day in advance that the journey was confirmed "

KEVIN WALKER

"Excellent service, met all our expectations including a difficult pick up at a very busy event."

BERYL MOXHAM

KIRSTI PICKERING

SAMANTHA MOTION

LAURA HUGHES

"Wonderful service."

ANNA VEREKER

"Prompt and friendly service - thanks!"

RACHEL CHUI

"The driver is very polite and helpful."

JONATHAN DAVEY

"Driver was on time , took a direct route and was very courteous and helpful."

BEN HOLLAND

"Was great"

ROGER JELLY

"Good"

CRYSTAL WILKINSON

"The taxi arrived at the wrong location, but after a call, another driver was sent who arrived quickly."

DAVID ROOKE

"It wasn’t an airport pick up; the driver arrived at my house on time. The journey was swift and the driver was helpful and courteous. "

MELISA RODRIGUEZ

"Everything ok"

CHRISTOPHER HAYDAY

"Very good journey "

GRAHAM MILLER

"Great experience "

IVOR TARRANT

"Could fault it, perfect service."

LUCY OLIVER

"No-one turned up or called me, I tried to call the office and the number on the email to get in contact and on-one answered. I had to arrange a taxi with the hotel instead. "

HELEN SMART

"Driver very helpful and friendly"

LUBICA BUGOSOVA

MATTHEW STILWELL

"Excellent service, picked up from home, app works really well. Great stuff."

JAMES DUFFIELD

"Miscommunication on meeting place."

JAMES DUFFIELD

"Miscommunication on meeting place."

STEFANO RICCIARDI

"Driver was about 10 minutes late on pickup time. Luckily I had plenty of time to spare."

DAVID SMITH

"Good, no issues"

REBECCA WRIGHT

"Great service, decent price."

JACQUI BAKER

"It was all as booked and expected., Thanks."

PAUL BRADSHAW

"Excellent service ! Thankyou very much"

LOUISE DUTFIELD

"Our driver picked us up early for a 3am ride to the airport. He was friendly, we had an 8 seater taxi so that we had enough space for the luggage and 6 people. Will use again."

PHILLIP DAY

"Driver never appeared. Because the booking was cancelled."

CHARLOTTE GATT

"Taxi never turned up"

CHARLOTTE GATT

"Taxi never turned up"

CAROLINE CURTIS

"Friendly driver, arrived around 9 mins late which when you have a flight to catch wasnt ideal. The car was making grinding noises which was a bit concerning as a passenger. Friendly driver. "

DANIEL HARVEY

"I was waiting for confirmation that driver had been allocated but never received it. Otherwise all good"

SAMANTHA CHENEY

SIMON NYE

"Nothing went wrong. very good service "

REBECCA BURSTON

"We were being taken to the airport not collected"

PHILIP BRIANT

MARK SUTTON

KERRI SIMMONS

"Fantastic service. Driver was in constant contact as our plane was late and was polite and courteous."

ANGELA ANFIELD

"Very polite, good transfer."

MARIANNE GUTIERREZ

PHILIP BARKER

"Service was excellent. Driver was most helpful and was on time. Even though our flight was delayed, we were able to discuss how best to proceed. Will use again for our next trip."

AMIE BOYD

"Excellent service will use again. "

DENISA PETRILáKOVá

"overall good services. "

CHRISTINE BORNES

"Friendly driver"

CHRISTINE BORNES

"Friendly driver"

JOSHUA KEMP

"Nothing"

HARALD SLEIRE

"Not happy"

PAULA RIOME

"Very impressed with ease of booking and service will be using again."

LEON PRETORIUS

"Great service, ontime and very professional. Thank you!"

KIM MAY

"Nothing - all good. Thank you!"

LISA JARMAN

STEPHEN OBRIEN

"Very efficient service, helpful driver who contacted us as we landed and very pleased with the vehicle."

ALBERT MULVANNY

"We arrived early and called to be picked up early - we were very pleased that this was possible. Thanks for a great service"

ROB LESTER

"Driver punctual and very courteous. Thank you."

JOHN BREHAUT

"AN EFFICIENT AND PROFESSIONAL SERVICE - THANK YOU, I WILL USE IT AGAIN FOR CERTAIN."

EMILIE ASPELING

"The only problem was that the taxi arrived further down the street rather than outside the house so there was a slight confusion as to whether he had arrived. Otherwise great and on time"

SLAWOMIR KALUCKI

ANTHONY PUDNEY

CATHERINE JONES

LAURA

"Very good "

STEPHEN EASLEY

DARIO GREENE

"A good service thanks."

ANNETTE HIGHGATE

"Arrived 3 mins late but was very good, helped with my luggage and very polite"

PETER WALLACE SMAIL

"Over 15 minutes late... had to chase, different car came than requested... and value for money was disgraceful £20 for distance actually travelled what a joke!"

ROBERT GEARING

PETER LAKE

"Unfortunately the driver was half an hour late"

JON SHERLOCK

"Driver never turned up. Totally ruined the start of our holiday"

JAROSLAV PETRUSKA

"Proper service. Well done Many thanks "

PHIL ALDRIDGE

"There was no meet and greet as we were collected from a private property. "

ALEX MORGAN

"Very helpful, quick service, able to adjust to times that suited me. Would definitely book again."

MICHAEL WARREN

"All good except turned up ten minutes late"

MARY WELLS

"Lovely driver, helped with bags both loading and unloading. Many thanks Mary Wells"

HOWARD PRIEST

"The taxi was 10 minutes late arriving which was bad as we had a flight to catch. The driver showed no care when handling our luggage."

KATE LEYSHON

MICHAEL ORILEY

NORMAN MCQUITTY

DOUGLAS WALDRON

"Good taxi experience and helped with loading the luggage onto the taxi"

KEVIN CASEY

"On time very polite driver great start to holiday"

SARAH HAWKES

"Excellent service, prompt and friendly driver. Would not hesitate to use again"

MARCUS BROWN

"What's to say, 10 minute to Gatwick from my house. Driver was on time and courteous."

JOHN YARLETT

MICHELLE THORNTON

BRAD DUFFELL-CANHAM

"Razmy, our driver, was friendly and helpful. No collection from the airport arrivals hall like some services, but we found each other at the passenger drop-off zone."

IAN HEWITT

"A good service, thank you."

SALLY PALMER

MARK THOMPSON

"Easy and reliable"

JOLANDA ADAMS

"Would definitely use agsin5"

JACK BUTCHER

"He was like one minute late but otherwise a great dude"

KATHY MCCARRON

"The driver arrived on time and was friendly."

SOPHIE HIBBERD

"Fab service, friendly driver would definitely use again :-)"

DICK KUYPERS

"On time, clean roomy car, friendly chap."

SAMANTHA VELLA CASSIA

"Excellent service!"

FRANCESCA WOODMAN

"Taxi was waiting before time stipulated. Very easy to book. Very good service."

GRAHAM SALMON

"As above 🙂 On time and nice driver."

PAL RAMANATHAN

"Excellent service!"

JUAN CARLOS OTERO NAVAS

"A disaster. Problems always. "

SARAH HARAM

SAMANTHA COLLINS

"Would use again"

PAUL LUFF

"Excellent service, I will use them again "

LUCY

"Excellent Service"

GILL ATKIN

"Great service and really easy to book on line"

NARELLE BENTLEY

"Pleasant driver courteous. Helpful and on time. "

JENNIFER BILLETT

"Fantastic experience, Very friendly and helpful driver. Perfect all round - thank you"

IAN HAY

"Called to apologise for late pick up"

FIONA BAILY

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What our customers say

Testimonials 4.2/5 based on 213 reviews